This week Olivia sits down with Arleen Taveras. Arleen is the President & CEO of Insurance Licensing Services of America & Co-Host of the SpotOn Insurance Podcast. Seeking advancement opportunities early in her career, she earned her Risk Management Degree and took a new position handling licensing and regulatory compliance. After working a few years in a bogged-down, paper-heavy processes, she recognized the automation gap in her work and the idea for ILSA was born!
Now employing 55 people, they have continued to evolve and add services to help carriers and brokers manage the licensing process better and faster.
Join Olivia and Arleen as they talk about:
5:00 – Arleen’s journey to ILSA
11:15 – Hiring individuals with different strengths
16:00 – Weathering economic downturn as a business owner
22:45 – People who made an impact on her life
33:00 – Advice for her younger self
34:00 – Maturity over age
…and much, much more!!
Connect with Arleen:
SpotOn Insurance Podcast: https://spotoninsurance.com/
Check out Total CSR: https://www.totalcsr.com/