As Director of Marketing and Communications, Olivia Schmitt brings her vast insurance industry knowledge, strong leadership track record and small business expertise to the Total CSR team.

Through her podcast, Olivia holds space for other women in insurance to discuss their struggles, seek advice and discover new opportunities within the industry.

July 7, 2020

Sabrina Moon: Equipping Leaders with Courage, Vulnerability & Empathy

Sabrina is the Founder & CEO of the Problem Solving Institute and a Certified Dare to Lead™ Facilitator.

While building a career in engineering with companies like GM and Amtrak, a friend recommended Brené Brown’s work.  Sabrina immediately embraced all she was learning and applying it at work.  Recognizing the growing need for leadership coaching, Sabrina started the Problem Solving Institute and continues to help leaders become more vulnerable, empathetic and “embrace the suck.”


This week, Olivia and Sabrina talk about:


5:30 – Her journey from engineering to leadership coaching

17:40 – The need for connection and vulnerability

21:12 – Creating space for grief

27:30 – Why she loves anger

34:30 – Why vulnerability is critical to business

46:12 – Giving ourselves permission

53:20 – Her future outreach projects

…and much, much more.


To Connect with Sabrina and learn more about her work:

Visit her website:



Check out Total CSR:


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