As Director of Marketing and Communications, Olivia Schmitt brings her vast insurance industry knowledge, strong leadership track record and small business expertise to the Total CSR team.

Through her podcast, Olivia holds space for other women in insurance to discuss their struggles, seek advice and discover new opportunities within the industry.

November 24, 2020

Susan Hatten: Choosing Authenticity Over Perfection

This week Olivia welcomes Susan Hatten to the show!

Double majoring in apparel merchandising and business marketing, Susan knew her interest was in the branding and creative side of business.  Immediately after graduating, Susan found herself at an advertising agency.  While doing to some searching on her next career opportunity, she connected with Holmes Murphy where she now gets to share her love for community advocacy and insurance innovation!


4:16 – A holiday state of mind

16:24 – Her journey to Holmes Murphy & BrokerTech Ventures

22:00 – The goals of BrokerTech Ventures

30:38 – Creating a Personal Board of Directors

39:13 – Advice for her younger self

48:00 – The DJ Story

…and much, much more!


Connect with Susan:

Check out Holmes Murphy:

Check out BrokerTech Ventures:

Check out TOTAL CSR:  

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