As Director of Marketing and Communications, Olivia Schmitt brings her vast insurance industry knowledge, strong leadership track record and small business expertise to the Total CSR team.

Through her podcast, Olivia holds space for other women in insurance to discuss their struggles, seek advice and discover new opportunities within the industry.

June 16, 2020

Billie Jo Galle: Why She is Always Up for a Challenge

In this week’s show, Olivia welcomes Billie Jo Galle to the show.  Billie is a wife, a mom and the Vice President of Marketing and Business Development at TRICOR Insurance. 

Billie’s interest in marketing and consumer data began while working in a corporate marketing department in college.  She has continued to dig in and learn about the importance of data and puts that knowledge to work every day in her role at TRICOR.

In this episode, Olivia and Billie discuss:

6:45 – The silver lining of COVID-19

12:40 - How COVID changed the way we work

17:30 – Her first exposure to data and customer experience

24:50 – Finding the right culture fit in a job

35:00 – The importance of learning and collaboration

43:01 – Developing leadership in others

47:45 – Using data to become more effective

…and much much more.


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