In this week’s show, Olivia welcomes Billie Jo Galle to the show. Billie is a wife, a mom and the Vice President of Marketing and Business Development at TRICOR Insurance.
Billie’s interest in marketing and consumer data began while working in a corporate marketing department in college. She has continued to dig in and learn about the importance of data and puts that knowledge to work every day in her role at TRICOR.
In this episode, Olivia and Billie discuss:
6:45 – The silver lining of COVID-19
12:40 - How COVID changed the way we work
17:30 – Her first exposure to data and customer experience
24:50 – Finding the right culture fit in a job
35:00 – The importance of learning and collaboration
43:01 – Developing leadership in others
47:45 – Using data to become more effective
…and much much more.
Connect with Billie:
Check us out at: totalcsr.com