As Director of Marketing and Communications, Olivia Schmitt brings her vast insurance industry knowledge, strong leadership track record and small business expertise to the Total CSR team.

Through her podcast, Olivia holds space for other women in insurance to discuss their struggles, seek advice and discover new opportunities within the industry.

June 23, 2020

Sarah Applegate: Her Passion for Agents, Data & Automation

This week Olivia welcomes Sarah Applegate to the show! 

Sarah’s career in the insurance industry has led her to roles on both the agency and carrier side.  As her career evolved, Sarah found herself in conversations with many agencies and quickly recognized common struggles.  Led by curiosity, she started to dig into the “how” and “why” behind data, how it impacts an organization and how agencies can manage it more efficiently.  She now shares that insight with agencies across the country looking for solutions.

Listen in as Olivia and Sarah discuss:

6:00 – Biggest lesson in her career

10:30 – Leadership, Strengths & Weaknesses

14:38 – The power of vulnerability and collaboration

21:17 – Using automation to eliminate limitations

28:30 – Why we all need to stay curious

35:15 – Getting perspective on operations

45:12 – Advice for her younger self

…and much, much more!

Connect with Sarah:





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